Understand the context.
Begin with the objective, the operating reality and the questions that need an answer. Listen before prescribing a direction.
Working towardsA shared understanding of the brief
How we approach the work
Considered at every step.
A clear starting point. A defined scope. A shared view of the work ahead.
A clear line through the work
Each engagement is shaped around the brief. The scope, deliverables and responsibilities are agreed for the assignment.
Define the work.
Make the scope explicit. Establish the deliverables, responsibilities and decision points that give the assignment its structure.
Working towardsA clear scope and agreed responsibilities
Connect the disciplines.
Bring the relevant project, technology and commercial perspectives into the same conversation. Coordinate the work around the agreed priorities.
Working towardsA coordinated programme of activity
Keep a clear perspective.
Review progress against the scope. Surface the questions that need a decision and keep the next steps understandable.
Working towardsA considered view of progress and next steps
The next conversation